Q & A

    The most common QUESTIONS and ANSWERS (Q&A):

   We are a professional MANUFACTURER with more than 15 years experience. We accept OEM, ODM according to your needs and we assure a COMPETITIVE PRICE and QUALITY.

    English, Chinese, Spanish, Portuguese and Cantonese. Plus Basic Italian and French.

    You can contact us via EMAIL, PHONE or MESSAGES. Send SPECIFICATIONS (maybe pictures) so we can suggest the best product for you.

    YES, we can SCHEDULE a LIVE CHAT that is convenient for you

    YES, you CAN VISIT one or ALL our LOCATIONS.
You are warmly welcome to visit our factory anytime. Please let us know your schedule in advance so that we can book hotel and arrange pickup for you.

    The closest AIRPORTS: Shenzhen Bao’an International Airport, Guangzhou International Airport, and Hong Kong Airport. The closest RAILWAY STATIONS: Guangzhou Qingsheng and Guangzhou South railway station. 
From any of these places we can ARRANGE a PICK UP for you.

    YES, we can send FREE SAMPLES, but the cost of freight is on your side. Options: 1. Send us you’re DHL, FEDEX, TNT etc. account information.
2. Call your courier company to pick up at our office.
3. We arrange the freight and you send us the cost.

    The samples will be READY for DELIVERY in 3 to 5 days or less.

  Please kindly let us know: usage, application, quantity, region and any other technical specifications.

    Yes, we can produce by your samples.

    Steps:
1. Send us your material SPECIFICATIONS (product name, width, weight/gsm, color, picture of your logo) by email,

2. We will send you the QUOTATION.

3. We send you SAMPLES to CHECK the quality and other detail.

4. Further NEGOTIATION if necessary.

5. After initial payment confirmation we will arrange your order immediately.

1. ISO 9001 Certificate
2. In house R&D (Research and Development) department.
3 Close proximity to large sea, train and air ports for FAST SHIPPING.
4. Can PRODUCE upwards of 37 TONS for hot melt adhesive DAILY.
5. STABLE raw materials SUPPLIERS.
6. 12 years of EXPORTING EXPERIENCE.
7. CUSTOMIZATION for hot melt glue and packaging .
8. We can supply with excellent quality, competitive price and faster shipment
9. We provide customers with high-quality and cost-effective raw material supply services, and also help customers to solve problems or even improve the materials..

    Yes, we provide OEM and ODM services, also design services. Cost will depend and what the clients needs, but blank packaging has NO extra CHARGE.

    Generally, it will take 10 to 15 working days after receiving the payment confirmation. The specific delivery time depends on the items and the quantity of your order.

    We always make a PRE-PRODUCTION SAMPLE before mass production and a FINAL INSPECTION before shipment, with our QC team.

WE TEST ALL products before shipping.

    YES, we accept EXTERNAL INSPECTIONS, you can also apply for any test. Such as SGS, BV, CIQ or else.

    FREE online services 24 hours a day.

    25kg / bag for granules and 25kg / box for bricks, sticks and line,(packaging customization available). Each pallet max. 1000 kg.

    EXW (Ex Works), FOB (Free on Board) and FCA (Free Carrier).

$ USD, € EUR, $ HKD and ¥ RMB.

    L/C (Letter of Credit); TT (Transfer), PayPal or Payment for TT, LC at sight. If you have good credit or we have cooperated for a long time, the OA, D/P, D/A, CAD also workable.

    30% DEPOSIT in advance and 70% balance BEFORE SHIPMENT.

    The price is NEGOTIABLE, some DISCOUNTS can be offered according to your order QUANTITY, and BULK order always get the LOWEST PRICE.

    OF COURSE, please kindly provides us the contact information of your China office.

You can always write an email to: info@poseidon-group.net

Or choose a department :